Best Practice Benchmarking

Best practice benchmarking is where organisations search for and study organisations that are high performers in particular areas of interest. The processes themselves of these organisations are studied rather than just the associated performance levels, normally through some mutually beneficial agreement that follows the benchmarking code of conduct.   Knowledge gained through the study is taken back to the organisation and where feasible and appropriate, these high performing or best practices are adapted and incorporated into the organisation’s own processes. Therefore best practice benchmarking involves the whole process of identifying, capturing, analysing, and implementing best practices.