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What is Business Excellence?
Business Excellence is often described as outstanding practices in managing the organisation and achieving results, all based on a set of fundamental concepts or values.
These practices have evolved into models for how a world class organisation should operate. These models have been developed and continue to evolve through extensive study of the practice and values of the world’s highest performing organisations.
Many countries have developed their own models and use these as frameworks to assess and recognise the performance of organisations through awards programmes.
Since the 1990s there has been a general decline in award applications. However there has been an increasing trend for organisations to apply these models and integrate the principles and practice with their day-to-day operations thereby achieving the benefits business excellence brings. Find out more about who uses these models.
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